For more information, see step 4 in Uninstall LinkedIn Sales Navigator. Follow these steps:įor the current LinkedInSalesNavigatorForUnifiedClient solution, remove the dependencies and uninstall the solution. To resolve this issue, you must remove the existing dependencies for the LinkedInSalesNavigatorForUnifiedClient solution. This issue occurs because of the dependencies that exist for the solution: you can’t update the solution that has dependencies associated with it. You're unable to upgrade the LinkedInSalesNavigatorForUnifiedClient solution from 1. Unable to upgrade the LinkedInSalesNavigatorForUnifiedClient solution If the error is due to something other than CRM sync, you can try restarting data validation by first disabling it from the Sales Navigator Integration Settings dialog box, and then enabling it again. If you've turned on both the settings, ensure that you've turned on the Enable LinkedIn updates setting at least once. More information: Sales Navigator Data Validation - Overview

If you aren't able to see the data validation setting in LinkedIn Sales Navigator, ensure that you have an appropriate Sales Navigator license. If this setting isn't turned on, you'll see the CRM sync disabled status even though CRM sync is enabled. The setting for data validation is enabled in LinkedIn Sales Navigator. If you get the data validation failure because CRM sync was disabled, verify the following:ĬRM sync is enabled in LinkedIn Sales Navigator.

Data validation failed with some other error (for example, an 'unexpected error').įor more information about the data validation capability of LinkedIn Sales Navigator, see Data validation.

Data validation has failed because CRM sync is disabled in LinkedIn Sales Navigator.

When enabling the data validation option ( Enable LinkedIn updates) in the Sales Navigator Integration Settings dialog box, you might see the status that data validation has failed. This article helps you troubleshoot and resolve issues related to LinkedIn integrations in Dynamics 365 Sales.

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